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STAR CLUB |
DISCOVER THE BENEFITS OF THE STAR CLUBThe more time you spend with us, the more involved you’ll become in our world, accessing spaces with exclusive benefits designed to give you an unforgettable denim experience. |
![]() Level 1. Design StudioThe place where creativity comes to life.Discover your perfect fit, and feel the adrenaline rush of finding something that adapts to your body and style. BENEFITSFree Delivery on First Purchase10% Welcome Gift (2nd Purchase)10% Off on your BirthdayExchanges and Returns for up to 60 daysEarly Access and Exclusive CampaignsDigital Receipts Up to €300 a year |
![]() Level 2. Fitting RoomFor people who believe that details matter, the Fitting Room is waiting for you. A space devoted to exclusive products and services, because your style is not just what you wear – it’s how you feel. BENEFITSFree Delivery on First Purchase10% Welcome Gift (2nd Purchase)10% Off on your BirthdayExchanges and Returns for up to 60 daysEarly Access and Exclusive CampaignsDigital ReceiptsFree Deliveries and ReturnsAccess to Exclusive ProductsFree Denim Repairs €300 – €750 a year or 3 or more purchases a year or 5 years with us |
![]() Level 3. Tailor's AtelierA world beyond the obvious, where we celebrate true craftsmanship, the luxury of exclusivity and a relationship that transcends fashion, becoming personal. BENEFITSFree Delivery on First Purchase10% Welcome Gift (2nd Purchase)10% Off on your BirthdayExchanges and Returns for up to 60 daysEarly Access and Exclusive CampaignsDigital ReceiptsFree Deliveries and ReturnsAccess to Exclusive ProductsFree Denim RepairsBirthday GiftFree Denim Customisations and Transformations More than €750 a year or 10 years with us |
Experience the true meaning of exclusivity, where every moment is made just for you. |
How do I know what level I'm on?
You can check your level in your Customer Area at any time, as well as your available benefits. You can also check these at Salsa Jeans shops or by contacting Customer Support.When do I change levels?
If you make a purchase that allows you to move up a level, this change will be made in the subsequent 24 hours. You will remain on this level for 12 months unless you return a purchase that moved you up to that level, in this case, you will be moved back to the previous level. After these 12 months, we will analyse your activity over the previous year and, according to the criteria, you may stay on the same level, move up a level or move down a level.How do I know what benefits I have access to?
You can check all your benefits directly in your Customer Area, at Salsa Jeans shops (with the help of our team) or by talking to our Customer Support. They're all registered in your account, you just have to take a peek!When are the benefits enabled?
As soon as your level is attributed or altered, the benefits for that level become automatically available. You just have to make sure the purchase you're making is associated with your account - otherwise, the benefits won't be enabled.How does the welcome gift work (first delivery free)?
After you have registered in the Star Club, you'll be entitled to have your first online order delivered free of charge (standard option only). This is a one-time offer, valid for six months and is applied automatically when you make this purchase.How does the welcome gift work (10% discount)?
After your first purchase as a club member, you'll be given a 10% discount to use on a future purchase. This discount will be available in your account on the day after your first purchase (up to 24 hours), and is valid for six months. This gift is personal and non-transferable. It can be used in conjunction with promotions, but not with campaigns or the birthday discount.
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