EXCHANGES & RETURNS

DO YOU WANT TO RETURN YOUR ITEM?

You can return one or more items up to 60 days for STAR customers and up to 30 days for unregistered customers, after the delivery date of your order. The items must be in perfect condition and have all the original labels.
Order returns are free of charge.

WHERE CAN I RETURN OR EXCHANGE MY ORDER?

HOW CAN I RETURN OR EXCHANGE MY ORDER?

Go to your customer account and start your return request here.
If you placed your order as a guest, you can start the return procedure through the link sent in the Shipping Confirmation e-mail.