You can return one or more items up to 60 days for STAR customers and up to 30 days for unregistered customers, after the delivery date of your order. The items must be in perfect condition and have all the original labels.
Order returns are free of charge.
WHERE CAN I RETURN OR EXCHANGE MY ORDER?
At a Salsa shop FREE
A quick and easy option that’s environmentally friendly.
Available only in: Portugal, Spain, France and Luxembourg.
See Salsa shops
At a drop-off point FREE
A quick and easy option that’s environmentally friendly.
Choose your country and see the drop-off options, Pick-up method and benefits below.
Home pick up Choose your country and see the information below.
Go to your customer account and start your return request here.
If you placed your order as a guest, you can start the return procedure through the link sent in the
Shipping Confirmation e-mail.
Verifichiamo che sei già un cliente SalsaStar con il telefono indicato. Conferma l'unione dei conti inserendo il codice che riceverai sul tuo telefono.