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My rights


Our Privacy Policy establishes the commitment to inform you of your personal data protection rights and how you can exercise them.

If you ever have any questions, we are here to help you via e-mail at customer.care@salsajeans.com

  • ASK FOR INFORMATION ABOUT THE PROCESSING OF MY PERSONAL DATA

    You have the right to obtain additional information on how we use your personal data, thus assuring the transparency of that data processing. This information includes confirming if your personal data are processed or not and, if they are, you are entitled to receive certain information such as personal data categories, the purposes of the processing, the recipient of the personal data, the storage period of the personal data or the source of the personal data. You can use this form to tell us what information you would like to receive:

    I would like clarification on the following areas:

  • REQUEST THE PORTABILITY OF MY PERSONAL DATA

    You have the right to ask for your personal data to be directly transferred to another data controller in the format suitable to you, whenever this is technically possible. To activate this right, please fill in the data sharing request form with the information you wish to share and the recipient(s) of this information. Optionally, you can indicate the specific format in which you want us to share that data:

  • ASK FOR MY PERSONAL DATA TO BE ERASED

    You have the right to ask for your personal data to be erased or “forgotten” when the data are no longer necessary for the processing purposes or the data have been unlawfully processed, as well as for other reasons. There are exceptions to the exercise of the right to erasure, such as cases where the processing is necessary for the exercise or defence of claims in legal proceedings.

    The erasure of your personal data is irreversible, which means we cannot recover them if you want to reverse your decision.
    In your request, you may select which categories of personal data you want to have erased:

    Personal data categories to be erased:

    If you choose this option, you will no longer receive e-mails about our news and offers.

    When you select this option, the transactions you have made will no longer have your identification associated with them.

    When you select this option, the online transactions you have made will no longer have your identification associated with them.

    When you select this option, the online transactions you have made will no longer have home delivery data associated with them.

    When you select this option, you will lose the record of after-sales service requests you have made.

    When you select this option, you will lose the registration and recording of contacts you have had with the Customer support team and we will not be able to help you if you request further clarification.

  • LIMITING THE PROCESSING OF MY PERSONAL DATA

    You have the right to limit the processing of your personal data when certain situations occur, such as when your personal data are not correct. When you exercise this right, the data may only be processed in certain cases (for example, for storage purposes), but with the affixation of specific marks.

    To exercise your right to limit the processing of your personal data, please contact us by e-mail at customer.care@salsajeans.com.

  • OBJECT TO THE PROCESSING OF MY PERSONAL DATA

    You have the right to object to the processing of your personal data for reasons related to your personal situation. The right allows you to object to any processing that is not based on your consent, such as sending e-mails or text messages regarding your transactions in SALSA stores or the online store.

    To exercise your right to object to the processing of your personal data, please contact us by e-mail at customer.care@salsajeans.com and specify which data processing purposes you object to.