Exceptional measures during COVID-19
Exchanges and Returns extended
We have extended the returns and exchanges deadlines to 30 days, after the stores are re-open for every Online purchase.

Purchases made on store
For all purchases made in stores from March 16th until its closure, we offer 30 days extra for exchanges or returns after they re-open.

Free shipping
Our courier companies have adapted their processes in order to guarantee safe delivery. We thank you for your patience, as there may be some delays to deliveries.

Customer Care
Our telephone line is temporarily suspended.
For any questions, we assure our support by the following means:
Whatsapp: +351 910 210 878
Email: customer.care@salsajeans.com

Everyone's safety is our priority
Salsa and its transport partners have adopted their processes to ensure the safety of everyone.
1. All deliveries are made without personal contact, in order to increase the protection of the customer and the courier.
2. All our workers, as well as our transport partners, received detailed information on prevention, safety and personal hygiene rules, defined by the competent authorities, with a special focus on hand washing in order to reduce the risk of contagion.
3. The company's facilities are equipped with exceptional preventive measures for use by employees and visitors, with cleaning and sanitation teams being reinforced in all public and private areas.
4. For areas identified by the competent authorities as being at greatest risk, suitable masks and gloves were purchased for use by our distribution operators.
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